What the founder wanted
A daily serum needed to combine exfoliation, tone-evening and barrier support without turning a familiar active list into an unstable or unnecessarily irritating treatment.
How it was built
I developed the formula from scratch and solved the central pH conflict through a controlled buffered route. The active system, soothing support, preservation, feel, method and claims were then built around that decision.
What was included
- pH and compatibility plan
- Active and soothing-system rationale
- Preservation and laboratory targets
- Claims and testing direction
What it unlocked
A crowded active concept became a focused formula the laboratory could run, with explicit technical trade-offs and a clearer reason to exist.
This case file relates to the Claims substantiation and the founder note below.
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